Privacy Policy
Sol y Viento Energía is committed to protecting the privacy and security of personal data collected from visitors and users of our online platform and services. This policy explains how we collect, use, disclose, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data Controller
The data controller responsible for your personal data is:
Sol y Viento Energía
15 Avenida de la Palmera, Floor 3, Seville, Andalusia, 41013, Spain
Collection of Personal Data
We collect personal data that you provide to us directly, such as when you inquire about our services (Solar Photovoltaic Installation, Wind Turbine Projects, Energy Efficiency Audits, Renewable Energy Consulting, Energy Storage Solutions, Grid Connection Services, Maintenance and Operation of Energy Assets), request a quote, sign up for communications, or interact with our site forms.
This may include information like your name, postal address, and details about your project or energy needs.
We may also collect certain information automatically when you visit our site, such as your IP address, browser type, operating system, and browsing activity through the use of cookies and similar technologies.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- To perform a contract with you or take steps at your request before entering into a contract (e.g., providing a quote for an installation service).
- Where we have a legal obligation to process your data.
- Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms (e.g., improving our services, communicating with you, detecting fraud).
- With your consent, which we will obtain where required by law (e.g., for sending marketing communications). You have the right to withdraw your consent at any time.
Use of Personal Data
We use your personal data for various purposes, including:
- Providing and delivering the services you request related to renewable energy projects and consulting.
- Responding to your inquiries and communicating with you about our services.
- Managing our relationship with you.
- Improving our online platform and services.
- Sending you updates, newsletters, and marketing communications if you have consented to receive them or where permitted by law.
- Complying with legal obligations and protecting our legal rights.
Sharing of Personal Data
We may share your personal data with third parties only in the following circumstances:
- With service providers and partners who perform services on our behalf, such as IT support, hosting, and analytics providers. These third parties are obligated to protect your data and use it only for the purposes for which it was shared.
- Where required by law, regulation, or legal process, such as in response to a court order or government request.
- To protect our rights, property, or safety, and the rights, property, or safety of others.
- With your consent or at your direction.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymise it.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Under GDPR and other applicable laws, you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
- The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to function effectively, improve user experience, and analyse site traffic. We obtain your consent for the use of non-essential cookies where required by law. You can manage your cookie preferences through your browser settings or a cookie consent banner on our site.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our site.
Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us by mail at:
Sol y Viento Energía
15 Avenida de la Palmera, Floor 3,
Seville, Andalusia, 41013,
Spain
Right to Lodge a Complaint
You have the right to lodge a complaint with a competent supervisory authority if you believe that our processing of your personal data infringes applicable data protection laws. In Spain, the relevant authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD).